Hey everyone, I’m new here and new to working with the server side of things. I’m 4.5 hours into DigitalOcean’s ‘One-click’ Discourse install. So much for 1 click. Everything works fine but emails NEVER send. I’ve destroyed my droplet and started over 2 times. I’ve adjusted app.xml info and rebuilt…

[image] acronkright: Is it because my forum is at the subdomain ( forum.democracyrd.org ), while my admin and system email is on the main domain ( admin@democracyrd.org )? Yes. There is a line near the bottom of the app.yml the will let you change the notification email address.

Hey Jay, thanks for your response! I can change the notification email address in the ‘Settings’ within my Discourse Admin account as well, I assume this is the same? So it would have to be something like admin@forum.democracyrd.org ? This seems strange given that the 30-min install guide states th…

The notification email address that you chose must be one that your mail server will accept and deliver mail for. The default is noreply@your.discourse.domain, but can be anything at all. The key is that your mail server is configured to use that address.

My mail server is configured to send and receive from both admin@democracyrd.org and system@democracyrd.org , and I have tested it outside of Discourse. I tried to setup the smtp email ass system@democracyrd.org and the admin email as admin@democracyrd.org , but when I test inside discourse I get the …

[image] acronkright: This is not a common error. No recommended solution exists! Well, that’s not quite true. This is a common error. Digital Ocean is blocking whatever port your mail server is on. Mail services like Mailgun accept SMTP traffic on port 2525, so when I do an install I always u…

As mentioned above, I tried port 2525, rebuilt, and still no luck. DO claimed that ports 24, 465, and 587 were blocked/filtered, but said it wasn’t on their end and suggested I edit iptables -nvL. I don’t really understand iptables -nvL, and I tried my best. No change. So I just went off on DO in an…

[image] acronkright: My mail server is configured to send and receive from both admin@democracyrd.org and system@democracyrd.org , and I have tested it outside of Discourse. How have you tested it? Can you reach port 465 on mail.democracyrd.org from a shell on the droplet?

[image] pfaffman: You should follow discourse/INSTALL-cloud.md at master · discourse/discourse · GitHub or have me do it . This is crucial if we’re going to help you. We can’t support the 1-click install here, you would need to work with DigitalOcean if you wanted to continue to use that.

DigitalOcean + Siteground Email won't work

Support Self-hosting

pfaffman (Jay Pfaffman) March 2, 2019, 2:41am 9

You should follow discourse/docs/INSTALL-cloud.md at main · discourse/discourse · GitHub or have me do it.

To check if you can access the port you

telnet hostname port

Topic		Replies	Views
Email just refuses to work Self-hosting	3	1169	June 25, 2017
Not able to send the email on digital ocean Self-hosting	7	1237	June 23, 2019
Looks like DO is disabling Smtp in their Discourse hosting plans Self-hosting hosting	25	1049	August 20, 2024
Cannot send mail with Discourse on new install but can from command line (on digital ocean) Self-hosting	8	2424	June 1, 2020
Any alternative way to connect to email service then SMTP (on Digital Ocean) Support email	6	522	April 18, 2025

DigitalOcean + Siteground Email won't work

Related topics