iOS App Notification broken

AI-generated summary

The discussion revolves around the iOS App Notification being broken. Heun_Valentin encountered an error message when trying to activate notifications in the iOS app. Stephen clarified that manual activation is not needed for Discoursehub, and notifications should work once the site is added and authorized. pmusaraj pointed out that the “Live Notifications” section is for non-iOS browsers and suggested hiding it for unsupported browsers. sam agreed, and pmusaraj implemented the change to remove the section for all iOS browsers.

However, Jonathan5 reported that the issue still persists, and the section is visible on iOS even on unsupported browsers. Additionally, ValGun shared an issue with not receiving notifications on their iPhone after installing DiscourseHub and asked about the possibility of white-labeling the app for Android and iOS.

I just tried to activate notification in the iOS app for a discourse hosted forum. However I get this error message.

The app has all notifications turned on in the iOS settings. Please advise what to do.

You don’t need to manually activate notifications in this way. If you’re using Discoursehub then notifications should work once the site is added and authorized.

Yes, the “Live Notifications” in the user profile are for non-iOS browsers.

@codinghorror @sam I think we should not display this section at all for unsupported browsers. Or, at least, disable it for the DiscourseHub app.

Agree makes total sense to hide this in Discourse Hub.

Cool, done in UX: Remove "Live Notifications" user profile section on iOS · discourse/discourse@39a7b93 · GitHub, removed for all iOS browsers (including DiscourseHub).

Have one issue and one question regarding app for iOS and Android.

  1. I installed DiscourseHub from AppStore and added both this community and my instance of nonprofit for Ukraine, app asked for permissions and I accepted inside an app, but iPhone, as it usually does, didn’t ask me for permissions, so no notifications appear on iPhone.. Is it a global bug of an app for iPhone.
  2. I really like Discourse as how it works on Digital ocean droplet, and want to say thanks to developers of Discourse for giving this software as open-source. What about the app for android and iOS? Can it be also white-labelled? What’s the variants of having TTSUA (“Time to SHIFT Ukraine!”) app for both OS’s using code of Discourse?
    Thanks!
    And good luck and peace to All!

I think now it shows for iOS even on unsupported browsers: see Live notifications: "Notifications are not supported on this browser. Sorry.".