Akismet and other plugins not working as expected

Product Support
8

For example the Akismet plugin is supposed to add some options to the review menu:

Screen Shot 2020-02-11 at 2.35.45 PM
Screen Shot 2020-02-11 at 2.35.45 PM676×466 22.8 KB

…and the events plugin is supposed to add a pull-down to the reply dialog:

Screen Shot 2020-04-06 at 11.47.59 AM
Screen Shot 2020-04-06 at 11.47.59 AM636×361 25.6 KB

image
image636×361 20.7 KB

…and neither of these things is happening although the plugins appear to be installed.