The discussion is about an issue with “Reply via email” failing. sysdl132 receives an email notification with a “Reply directly to the mail to send a message” option, but when they reply, the server refuses the email.
itsbhanusharma suggested checking if incoming email processing is set up in Discourse. sysdl132 confirmed they are trying to reply via email, but itsbhanusharma clarified that the issue is related to configuring reply-by-email in Discourse.
sysdl132 shared images of the email reply failure and the “send an email to reply” option, but itsbhanusharma couldn’t read the text in the images due to the language barrier. sysdl132 mentioned they will try replying from a different email app soon.
I receive an email when someone quotes me in a topic.It shows “Reply directly to the mail to send a message”.I reply an email.After 1 minute Notification displays "the server refused my email".Any problems when I reply?
DISCOURSE INFO:
Have you set up incoming email processing in discourse?
@itsbhanusharma I’m working in this forum.
another post
Their issue is related to office365 and that isn’t a supported SMTP provider. Plus, it’s unrelated to Your issue, What You’re talking about is called reply-by-email and that needs to be configured at your discourse side. on the other hand, the issue mentioned in the other post is relating to sending emails and configuring office365 as SMTP.
Please check this topic, it may help:
So You’re trying to reply to a topic via email on meta?
Are you replying from your web-based email client or from an app (e.g. outlook/thunderbird?)
I’m sorry, I only understand english/hindi so I can’t read what’s on that image.
No.(I will try with some another apps soon.I’ll never tried other apps.)
