Create new topic in category with specific tag via URL

Product Support

AI-generated summary

Heather_Phillips asked if it’s possible to open the “create a new topic” composer pre-filled with a specific category and tag via URL, to help users post questions about Google Sheet templates directly in the correct context. awesomerobot confirmed this is possible and linked to documentation on pre-filling topics via URL, noting they weren’t sure if additional requirements existed. Heather_Phillips confirmed the solution met her needs and thanked them. The use case involves embedding an “ask a question” button in a sidebar of an add-on that auto-populates the topic composer with the correct category and tag, enabling community conversations to be surfaced back in the sidebar via unique solution tags.

1

Is it possible to launch the “create a new topic” window in a specific category using a specific tag with a URL?

Here’s the use case:

We want to help customers add their questions about specific Google Sheet templates we offer to the correct category using the correct tag based on the solution. Our customers can access information about the solution in the sidebar of an add-on so we have this idea of having an “ask a question” button in that sidebar that would automatically launch the “create a new topic” in the right place with the right tag for them.

Each solution has a unique tag so that all conversations in the community about that solution can also show in the sidebar.

Screen Shot 2020-05-06 at 4.58.49 PM
Screen Shot 2020-05-06 at 4.58.49 PM608×1448 207 KB

2

Yes, it’s possible to pre-fill the composer by clicking a URL, there are more details here: Creating a link to start a new topic with pre-filled information… does that cover what you’re looking for? I’m not 100% clear if there are more requirements you’re looking for within your use case.

3

This is awesome and exactly what I’m looking for! Thank you!