sunjam is seeking to create a custom Data Explorer action that notifies the @staff or @admin group when an admin reads a user’s private message. simon responded that enabling the log personal messages views site setting might be part of the solution, as it adds entries to the staff action logs when an admin views a PM through the UI. However, this setting may not apply to Data Explorer queries. riking suggested that turning on this setting could be the answer to sunjam’s question.
Continuing the discussion from How to run Data Explorer queries with the Discourse API:
I’m curious about a data explorer custom action for notifying all @staff or @admin group every time one of them reads the contents of a user private message, or notifies by creating a post in our #staff category. I’m new to Data Explorer, but it does seem awesome!
I think that what you are looking for would be to have an entry added to the staff action logs (found on your Admin / Logs / Staff Actions page) if the results of a Data Explorer query show a user’s personal message.
If a staff member views a user’s email address through the UI, an entry is added to the staff action logs. If the log personal messages views site setting is enabled and an admin views a PM through the Discourse UI, an entry is added to the staff action logs. If the same data is viewed by running a Data Explorer query, no entry is added to the staff action logs. I’m not sure if there’s a good solution for this, but it’s something I’ve wondered about in the past.
I’m pretty sure that turning on this setting is the answer to the question that @sunjam had.