sunjam is experiencing a delay in emailed topics appearing on their Discourse forum, with emails sent to example@forum.com taking around an hour to show up in their respective categories. tobiaseigen initially suggests this is due to email notifications being sent on a schedule, but later understands the issue is with incoming emails being checked at an interval.
tobiaseigen explains that most sites use a mailbox that gets checked every 5 minutes, which could be adjusted to reduce the delay. Alternatively, Straightforward Direct-Delivery Incoming Mail is an option, although it may be more challenging to set up.
Emailed topics to example@forum.com only show up in their specific category once per hour, so I’m wondering how to drop this time to be as close to instantaneous as possible. Emails are being sent through Amazon EWS. If someone direct responds to a private message or existing topics via email, that post shows up instantly.
I did not set this up, but would appreciate help in figuring it out. Unclear on what settings should be adjusted.
Email notifications are sent out on a schedule. If you want to be notified instantly it’s best to keep the forum open in a web browser.
Different sites might have set this up differently as well. On my forum I have it send out notifications after 5 or so minutes.
What I mean is:
Oh. Sorry misread you. Incoming email also runs on a schedule. Most sites use a mailbox that gets checked every 5 minutes or whatever interval.
There is also Straightforward direct-delivery incoming mail which is a bit trickier to set up.