Hi, I tried to find the solution by search but did not manage :frowning: I would like to understand how/if the email format type can be selected: with or without avatar etc. I do have several discourse instances. Two for dev the other for prod. One one instance I get emails formatted “nicely” with the avatar and “Previous Replies” also have the avatars. That is nice, but some email clients (e.g. iOS) show the avatar url in the message preview. For the other instances I see that there are no avatars attached, the overall style is simpler with – Previous Replies Even the footer differs: The one with avatars [image] without avatars: [image] I tried hard but could not figure out what the difference could be in the site/user settings. Can anyone help with that? Thanks! Artur

are they both the same versions of discourse ?

in admin > settings look for apply custom styles to digest are they on or off ?

it’s enabled everywhere (I guess that is the default)

next step is, check if the email style are the same mysite.com/admin/customize/email_style/html

How can I change or select different email formats with different colours?

artur (Artur Lobanov) November 17, 2021, 10:53am 3

yes, all are 2.8.0.beta7 (it’s a central management)

Topic		Replies	Views
How can I fully personalise the appearance of emails? Product Support email	21	1249	May 28, 2024
Profile Avatar for email notifications (from Noreply) Product Support	2	797	January 18, 2024
Customizing the Discourse outer email template Site Management email , how-to	13	6322	May 19, 2022
Email reply formatting Product Support email	17	564	July 8, 2025
Emailed Forum Posts grayed out in Dark Mode on some Discourse forums Bug	8	1579	November 8, 2022