How can I change or select different email formats with different colours?

Product Support

AI-generated summary

The discussion revolves around selecting different email formats with varying styles in Discourse. artur is struggling to understand why email formats differ across his instances, with some having avatars and a more complex style, while others have a simpler style without avatars. IAmGav suggests checking the Discourse version, which artur confirms is the same (2.8.0.beta7) across all instances. Next, IAmGav advises checking the “apply custom styles to digest” setting in the admin settings, which artur confirms is enabled everywhere. IAmGav then recommends checking if the email styles are the same by visiting mysite.com/admin/customize/email_style/html.

1

Hi, I tried to find the solution by search but did not manage :frowning:
I would like to understand how/if the email format type can be selected: with or without avatar etc.

I do have several discourse instances. Two for dev the other for prod.
One one instance I get emails formatted “nicely” with the avatar and “Previous Replies” also have the avatars. That is nice, but some email clients (e.g. iOS) show the avatar url in the message preview.

For the other instances I see that there are no avatars attached, the overall style is simpler with

–
Previous Replies

Even the footer differs:

The one with avatars

image
image600×230 10.9 KB

without avatars:

image
image586×152 11.7 KB

I tried hard but could not figure out what the difference could be in the site/user settings. Can anyone help with that?

Thanks!
Artur

2

are they both the same versions of discourse ?

3

yes, all are 2.8.0.beta7 (it’s a central management)

4

in admin > settings look for apply custom styles to digest

are they on or off ?

5

it’s enabled everywhere (I guess that is the default)

6

next step is, check if the email style are the same
mysite.com/admin/customize/email_style/html