504 Gateway Timeout for some reports

Product Support

AI-generated summary

A user reports a 504 Gateway Timeout error in the dashboard for some reports, accompanied by an error log indicating a process running for over 90 seconds on the default database. The issue persists after trying safe mode and disabling plugins. The user is running Discourse 2.8.0.beta8 and has updated to the latest version without resolving the problem. Another user confirms a similar issue, seeking a solution. hnaseri, osioke, Prasanth_Balan

1

I get 504 Gateway Timeout in dashboard for some of the reports.

Screenshot from 2021-11-30 12-10-48
Screenshot from 2021-11-30 12-10-481920×1080 336 KB

also there is an error in error log which I think is related to the problem:

hijack admin/reports bulk ' is still running after 90 seconds on db default, this process may need to be restarted!

2

What version of Discourse are you running? And also, how did you install it?

Also, can you try /safe-mode to see if the issue persists?

3

my version is 2.8.0.beta8 and I updated it recently with shell command lines.

yes the error persist.

4

After disabling all the plugins the error persists?

5

yes exactly …

6

I still have this issue. Any news? @osioke

7

Can you try updating to see if it resolves this?

8

I updated to the latest. but it didn’t help.

9

Hello Team, We also have a similar problem. Any solution?