Can't automatically add certain domains to group

AI-generated summary

A user, pw3010, is experiencing issues adding certain domains (e.g. scc.com) to a group’s automatic membership list, receiving a ‘No matches found’ error message. david requests screenshots to help troubleshoot the issue, sharing their own successful configuration process. pw3010 provides screenshots, showing the error message after attempting to add the domain. david suggests that the domain might already be in the list, which would explain the error message. The UI feedback is noted to be unclear, making it difficult to diagnose the issue. pw3010 confirms that the domains were indeed already in the list and appreciates david’s help in resolving the misunderstanding.

In group > membership > automatic, I can add most domains to the automtic list, but for some (e.g. scc.com), I get the message ‘No matches found’ and am unable to add the domain.

How can I fix this?

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Can you share some screenshots of what happens when you try to configure it? It seems to be working ok for me:

→ →

Hmm, how odd…

Before I add the ‘m’, its all looking good:

But then this happens when I complete the domain name:

Ah, I think that might be because it’s already in the list?

Admittedly the UI feedback is not great here. It would be better if it said something like “already in list”.

Thanks David, you’re right on all the ones I was trying to add, it was the UI feedback that was throwing me off. Appreciate your helping me to see what’s going on!

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