Hello there! Happy New Year! We use Intercom for our support and Discourse for our customer community forum. Unfortunately, Intercom does not have a good customer portal or any good options for our customers to have an overview of their support chat/ticket history with statuses (opemn/closed etc.) e…

Hey Kristine, I believe that out of the box, we only offer these widgets: Intercom Widget Discourse Intercom (Advanced) For greater levels of integration, you’d probably have to use the API, Webhooks or write a custom Discourse plugin.

Thank you very much for your quick response! Then we will need to explore the API, Webhooks and custom pluging path :slight_smile:

You can also use third party services: Discourse, Intercom Integrations | Integromat Connect your Discourse to Intercom integration in 2 minutes | Zapier Integrate the Discourse API with the Intercom API - Pipedream

Discourse-Intercom Integration

Support

dax (Daniela) January 5, 2022, 1:10pm 4

You can also use third party services:

Discourse, Intercom Integrations | Integromat
Connect your Discourse to Intercom integration in 2 minutes | Zapier
Integrate the Discourse API with the Intercom API - Pipedream

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Discourse-Intercom Integration

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