Recently I’m noticing that some comments seem to be automatically hidden, which seems like a nifty feature, but I’m confused about what gets hidden and why. I like the idea of more easily following a chain of comments without being distracted by other noise, but as a moderator I wonder what I’m not being shown. Is this written out anywhere that I can read up on this feature?

Do you mean this option?: [image]

Not that (I’ve never seen it?) but I think I found the trouble. I was trying to change the preferences of two squabbling users to mutually Mute and Ignore each other. The Muting part works as intended, but the IGNORE sets MY preferences to ignore them (instead of each other). In hindsight that’s probably doing what it should, and I misunderstood the function of Ignore. [Clip01] Problem resolved, I think :slight_smile:

[image] merefield: Do you mean this option?: [image] But out of curiosity, where do I find that setting? Looking but not finding …

It’s in the site settings. You must be an admin to access that. It’s not in your account settings aka preferences.

[image] Dan_Eastwood: The Muting part works as intended, but the IGNORE sets MY preferences to ignore them (instead of each other). In hindsight that’s probably doing what it should, and I misunderstood the function of Ignore. I’ve just tried this for myself, and trying to Ignore a user on a test user’s preferences changed my preferences instead. I’m pretty sure that’s not how it’s supposed to work. I think it might be a bug. Steps: As Admin, go to User A’s Preferences/Users page Under ‘Ignored’ click Add, and enter User B in the modal (plus a timeframe) Save changes Refresh page - no user is ignored in User A’s preferences However, User B’s posts are now hidden for the Admin

How do Hidden Comments work?

Product Support

merefield (Robert) January 4, 2022, 7:00pm 2

Do you mean this option?:

Topic		Replies	Views
Is it possible to mark a user as ignored if they have a hidden profile? Product Support	1	236	June 26, 2024
Possible to MUTE users? Product Support	6	1312	November 8, 2021
Must visit my own preferences to mute a profile that has “hide my profile” enabled Feature	4	770	October 23, 2021
Let users hide from other users Product Support	8	1064	December 10, 2020
Ignored vs. Muted users Product Support	2	748	January 29, 2024

How do Hidden Comments work?

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