Multiple notifications of same actions are sent to users

AI-generated summary

The discussion revolves around an issue of multiple notifications of the same action being sent to users in the notification center. Arta_S reports that these notifications are not limited to posts or topics the users are subscribed to, and clicking “I have read these notifications” has no effect.

Atra_S mentions checking a related topic but notes that their discourse is up-to-date.

Moin asks about used plugins, to which Arta_S responds by listing the plugins, including some native ones, and mentions disabling all plugins did not resolve the issue.

Moin then points out that the Babble plugin is known to cause notification problems, even when disabled.

Atra_S confirms that resolving the Babble plugin issue has fixed the problem, thanking Moin for their time and assistance.

Hello to the gret team discourse,

First of all thank you for creating such an amazing system.

We have an odd issue where users are receiving multiple notifications of the same action. Sometimes they are getting notification from posts or topics that they are not even subscribed to or ever made any response there. These notifications are not sent to email or browser alarm as they appear in notification center. Only the notification center receives all these duplicate notifications. Other issue is that when user clicks on “I have read these notifications” nothing happens.

We are unsure how to address this issue. I have check this topic but our discorse is always up-to-date.

I’d appreciate your insight on this.


What plugins do you use? Are any of them #plugin:broken-plugin ?

Good question. Let me check and report back.

I disbaled all the plugins however did not change anything.
Most of my plugins are native so I doubt if there are issues with that.

Current plugins are:
discourse-sitemap
discourse-solved
docker_manager
retort - Currently disabled

The babble plugin is known to cause problems with notifications. Even if it is disabled.

Search results for 'Babble notification order:latest' - Discourse Meta

This has resolved the issue. Thank you for taking your valuable time and addressing this issue.