Hi, How quickly after posting are notifications sent? I just posted publicly something that was meant to be a whisper (no clue how I managed that) & then immediately deleted the post. Did the user get an email with my not-for-public-consumption reply?

Oh snap, email time! :email: :timer_clock: Ahem… I meant to say, “email time”, as in /admin/site_settings/category/all_results?filter=email time, will show you a couple of settings, the one @itsbhanusharma mentioned and another one for personal messages. email time window mins personal email time window seconds Note: they are named “mins” and “seconds”. :slight_smile:

There generally is a (configurable) delay between a mention being made ane the notification being sent to prevent this kind of situation. Whether a notification was sent or not will depend upon the configured delay and the fact that the user was online or not. Edit: the setting is called email time window mins

I believe the default for email time window mins is 10 minutes: [image]Notification levels - understanding and communicating category notification levels (Emails are only sent if none of your web browsers have touched the website in the last 10 minutes.) And, just to be thorough, the default for personal email time window seconds is 20 seconds. :slightly_smiling_face:

Thanks y’all! Fortunately, our settings are still at the defaults: [Selection_088] whew!

[image] JammyDodger: I believe the default for email time window mins is 10 minutes: Ah, so I was mostly correct… :grin:

You were off by 5 minutes (50%) which is due to the fact that email processing and delivery takes anywhere from 30 seconds to 3 minutes these days. In some exceptional cases it could be hours before an email arrives.

[image] itsbhanusharma: You were off by 5 minutes (50%) In my defense, I did say “15 minutes or less” in my reply… :wink:

How quickly are notifications sent?

Product Support

Decorbuz April 5, 2022, 5:55pm 3

On average, it seems to be a delay of about 15 minutes or less. I assume that’s the default setting?

Topic		Replies	Views
Email notifications take very long to arrive? Product Support	2	459	January 31, 2023
No notification for fast replies? Product Support notifications , email	2	714	July 27, 2022
How long after sending a direct message is the email notification sent? Product Support	1	446	March 9, 2021
Can I set up to get an email if anyone posts to a particular category? Product Support	3	1330	February 14, 2020
Lag of 10+ minutes between posting and getting email notifications Product Support	12	2667	October 14, 2015

How quickly are notifications sent?

Related topics