Hi, How quickly after posting are notifications sent? I just posted publicly something that was meant to be a whisper (no clue how I managed that) & then immediately deleted the post. Did the user get an email with my not-for-public-consumption reply?

Oh snap, email time! :email: :timer_clock: Ahem… I meant to say, “email time”, as in /admin/site_settings/category/all_results?filter=email time, will show you a couple of settings, the one @itsbhanusharma mentioned and another one for personal messages. email time window mins personal email time window seconds Note: they are named “mins” and “seconds”. :slight_smile:

There generally is a (configurable) delay between a mention being made ane the notification being sent to prevent this kind of situation. Whether a notification was sent or not will depend upon the configured delay and the fact that the user was online or not. Edit: the setting is called email time window mins

On average, it seems to be a delay of about 15 minutes or less. I assume that’s the default setting?

I believe the default for email time window mins is 10 minutes: [image]Notification levels - understanding and communicating category notification levels (Emails are only sent if none of your web browsers have touched the website in the last 10 minutes.) And, just to be thorough, the default for personal email time window seconds is 20 seconds. :slightly_smiling_face:

Thanks y’all! Fortunately, our settings are still at the defaults: [Selection_088] whew!

[image] JammyDodger: I believe the default for email time window mins is 10 minutes: Ah, so I was mostly correct… :grin:

[image] itsbhanusharma: You were off by 5 minutes (50%) In my defense, I did say “15 minutes or less” in my reply… :wink:

How quickly are notifications sent?

Product Support

itsbhanusharma (Bhanu Sharma) April 6, 2022, 2:22am 8

You were off by 5 minutes (50%) which is due to the fact that email processing and delivery takes anywhere from 30 seconds to 3 minutes these days. In some exceptional cases it could be hours before an email arrives.

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How quickly are notifications sent?

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