KhoiUSA is setting up Discourse on a subdomain (nguyenusa.khoiusa.com) via a Plesk-managed A record and encounters an issue where ports 80 and 443 are reported as unreachable during the installer script, despite being open on the main domain. pfaffman confirms the IP is correctly mapped and suggests that if the domain was correctly entered during setup, KhoiUSA could try running ./discourse-setup --skip-connection-test, though warns it may still fail, especially on DigitalOcean. KhoiUSA asks for help opening ports via UFW, the firewall included in the one-click install. pfaffman advises against using the one-click install unless support is available, recommending a standard manual install for better control and troubleshooting. The core issue remains connectivity to ports 80/443 on the subdomain, likely due to firewall, routing, or DNS propagation delays, and the one-click setup may be limiting visibility into underlying configurations.
Hello, I am new to Discourse and look forward to starting my own community.
I have a Plesk installation that controls my domain name servers. My discourse installation will be on a subdomain. I created an A record to my subdomain instead of making a subdomain as that will be too much work and I’ve seen others do it. However, when running the installer script, it says port 80 and 443 are not open but on my main domain, it is open. Can somebody help? Thanks.
Yes, that is the correct IP. However, my problem is that port 443 and port 80 are not reachable. Do you have a fix? I’ve also checked the firewall settings.
If you’re sure that you entered nguyenusa.khoiusa.com as the domain name when you ran discourse-setup you could try ./discourse-setup --skip-connection-test, but it’s a pretty good bet that the test it’s doing is right and it’ll fail after about 10 minutes, especially if it’s digitalocean.
Thanks for your advice, however, how do I open the port? I have been trying to open the port with the UFW (Uncomplicated Firewall) that is pre-loaded onto Discourse when I used the one-click install. It seems I just cant get port 80 nor 443 to open. Do you have any tip for that?
