Logos not showing

AI-generated summary

The user Honeyxilia reports that their logos are not displaying on their newly set up Discourse forum, despite being uploaded in the Branding section. After sharing screenshots, RGJ suspects the issue may be related to the forum’s inability to access itself via its own hostname, especially since it’s hosted without a public DNS. Honeyxilia confirms that the logo files are failing to load in the network tab. Benjamin_D suggests a possible HTTPS or certificate issue, indicated by a broken padlock in the screenshot. Honeyxilia later confirms that resolving the hostname access issue fixed the problem.

Hello, on my newly created discourse forum, I tried inserting my logos through the Branding section. And after setting the logo, logo small and favicon, none of them are visible on the site :confused:


Can you help me ? ty :slight_smile:

Do you have a link to your forum?

for now it’s a private forum as we’re setting up the site before launching it. However, here’s a screenshot

i’m upping this post :melting_face:

Please don’t do that.

I’m afraid a screenshot is not enough to help you.

Do you see an attempt of loading the logo in your network tab?

I see you have set up the forum without a public DNS. Is the forum able to access itself by its own hostname?


yeah, the failed GET requests are png files

I think that might be the problem

i’ll see with the person handling the hosting then i’ll come back to update :face_in_clouds:

From the first screenshot it seems to be accessible (but behind an apache auth), it might also be a force https / certs related problem, from the broken padlock ?

omg that just did the trick :smiling_face_with_tear: ty very much !!