I’m configuring my categories and definitely, I don’t understand what this feature is. How do we use it? How do users use it?
AI-generated summary
The discussion revolves around the use of a “Custom incoming email address” for categories in a forum. Joart initially expresses confusion about its purpose, seeking clarification on when and how it is used. RGJ directs to a guide on configuring incoming emails. Joart clarifies that while the guide explains setup, he wants to understand the practical scenarios for using it. Jagster explains that it allows users to participate via email without logging in, and JammyDodger adds that sending an email to the custom address creates a new topic in the specified category. Joart then asks if composing a message in his account’s “Messages” section and sending it to the email address would work, but notes it only created a staged user. Jagster clarifies that sending a standard email to the address is the correct method to create a topic.
I saw this topic… It explains how to configure it but I was wondering under what circumstances do we use a custom incoming address for categories?
Sorry for my low knowledge, it is the first time I set up a forum…
Everytime we want to give an opportunity to participate using email instead of logging in to a forum.
Hi @Joart 
Setting up a custom incoming email address for a category allows users (default TL2) to send an email to that address and start a new topic in that category.
Thank you @JammyDodger. Does it mean, if I go in my account → “Messages” item and click on “New Message”, I can send a message to this email address and it will create a new topic? I didn’t manage… It created a staged user but I can’t see the topic…Did I miss something?
Just send an ordinary email to that address and new topic will be created.