The user Heliosurge reports that their site, xrtropolis.one, is experiencing infinite loading after a web UI upgrade, affecting most users but not themselves. They note the issue persists even after rebuilding the server and using a blank theme, with the browser console showing a missing module error related to a theme plugin. ghassan suggests checking for outdated Google Analytics code, which has caused similar issues before. The user confirms they use GA and attempts to disable it. The issue appears intermittent—ghassan notes the site loads fine for them, and the problem resolves temporarily. The user also observes that accessing /safe leads to a
After Web ui upgrade. Folks get infinite loading screen. My mobile is fine unless I use a private window.
Running Tests Pasts
Self hosted Ubuntu Server
Attempted rebuild on server side no errors I can identify. It does pause in building see below for awhile
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This is how it ends seems like not restarting ap?
Stumbled similar issue when the site was using an old version Google Analytics, so is ur site using an old version of Google Analytics?
[Edit]: It would be useful to share browser developer console logs
I can give site address
I did try to run ./launcher start app
it says it is running.
Thanks for the speedy response.
On Android main pc at home.
How do you check and update Google analytics?
[EDiT]: My domain registar is Goigle Dimains if that helps.
Checking console logs, seems like the problem is coming from theme plugin something:
caught (in promise) Error: Could not find module `select-kit/templates/components/combo-box/combo-box-header` imported from `discourse/theme-91/components/locale-combo-box-header`
Probably a theme component is using outated/depcreated code, that causes the loading to crash.
Okay thanks will take a look.
I created a blank theme using light pallete with no components active. Same problem. Woupd I need to disable the other themes? I have set the blank theme as default.
But https://www.xrtropolis.one/ loads for me now without problem?
Try may be clearing cahce of your browser
With Private browser cache is wiped.
Strangely though if I try
https://www.xrtropolis.one/safe
it displays page doesn’t exist and gives option to login or signup
With an oops page doesn’t exist.
So doesn’t seem to be a direct theme as that is disabled save a blank theme with no components.
Links on that page result in infinite loading. Including login and signup buttom
Hum, the things is I no longer see the error I reported above and the site loads for me… Secondaly it reminds again Google Analytics old version issue, of which the bug would appear sometimes and sometimes not… Do you use GA, can you just disable from admin settings?
Is that enabled by default? if not then sgouldn’t be present
EDiT seems fixed now. Private browser seems to have breakage. But Whale good.
Not sure what the issue was exactly. But have had this sort of thing before after using the nee web ux for upgrading. Other site running stable has not had this condition arise that loads a seperate docker window.
FWIW, safe mode would be: https://www.xrtropolis.one/safe-mode
Thank you. That should help.
