Users are reporting an issue where they cannot scroll down to access the ‘close channel’ option in the chat interface. Hanon_Ondricek initially thought it might be a settings issue but confirmed they are staff and still couldn’t scroll. j.jaffeux identified it as a resizing bug on the main branch, which was fixed but not yet deployed. Lhc_fl suggested zooming the browser to 75% or less as a workaround. Hanon_Ondricek tried refreshing, logging out, and changing browsers without success. j.jaffeux confirmed it was a bug affecting all browsers and promised a fix by Monday. mcwumbly referenced a similar past report, and j.jaffeux later confirmed the fix had been pushed.
I know I’m asking THE STUPIDEST question, but I’ve clicked all over. It’s not the gear. It’s not from inside the chat. Nothing in Admin chat settings… what am I not seeing? Is there a stealthy wrench in the corner I’ve overlooked?
…not under settings under the gear, not Members nor About…
I am!
And I’m not sure why I can’t scroll down further on this screen. I’ve never had this problem in the browser…
We have a resizing bug on main branch which is fixed but not deployed yet. What happens if you hit refresh here?
You can try zooming the browser to 75% or less, this may be the best solution so far.
I’ve refreshed the browser, also I closed and reopened, logged out and back in, and it’s still not scrolling. Should I try new browser?
No it’s a bug no browser will change it. Will look at it.
Ok so this is an older bug than I thought, I guess we didn’t see it as most of the times it was fitting screen.
Will fix it early next week.
I’ve refreshed the browser, also I closed and reopened, logged out and back in, and it’s still not scrolling. Should I try new browser
No sorry nothing you can do but the zoom trick explained above. I will push a fix for it Monday.
I think this was also reported earlier here: No scroll bar on settings for a channel
I had a note to follow up on that but lost track of it.
I have pushed fixes for this, should be all good, thanks.
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