How to engage New users?

AI-generated summary

In a discussion titled ‘How to engage New users?’, Khush_booz seeks strategies to personally engage new users with only their email IDs as data. Ed_S suggests creating welcoming threads like ‘Introduce Yourself’ or ‘Your Stories’, and maintaining a ‘State of the Forum’ thread to foster community connection. Lilly notes that Discobot can automate some engagement and recommends customizing the new user welcome message via Admin > Customize > Text to link to a dedicated new user topic or category. twofoursixeight adds examples like appealing designs and active community management, and shares a related thread from meta.discourse.org. HAWK questions the goal of engagement — whether to attract or retain users — and recommends resources from feverbee.com. Jagster cautions against using email IDs for engagement and seeks clarification on whether the goal is to attract new users or activate existing ones. The thread collectively emphasizes community-building through structured onboarding, personalized welcome content, and thoughtful design — while warning against over-reliance on personal data like emails.

Hello, I want to engage new users coming on to my platform. Are there any known strategies or plugins that I can use to engage them on 1-1 level. The only data point that I have is their email ids.

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You might consider starting a Welcome thread, or an Introduce Yourself thread.

Or one or two other threads which invite personal contributions, such Your Collection or Your (Funny) Stories or whatever fits the nature of the forum.

And you might consider keeping a State Of The Forum thread where you post now and again to comment on how many people have joined, which threads you’ve most enjoyed, and so on.

(Or State Of The Community, or whichever term works for your case.)

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Discobot does this for you already if you have it enabled lol :sweat_smile:

you could also setup a new user topic (or category) like @Ed_S recommends. then also go to Admin-cutomize-text and edit the new user message template in system_messages.usage_tips.text_body_template to your needs with a link to a new user topic or category.

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Here are some examples:

  • introduction threads to welcome new users
    (stolen)
  • appealing designs so that the forum looks cool to new users
  • make sure to keep the community going

By the way: here is a related thread to help you:

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Engage them in what way? Why are they coming to the community and what do you want them to do?

I’d recommend doing some reading over at https://www.feverbee.com/

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What ever you will do, don’t take that route.

For me isn’t totally clear now do you want

  • get new users
  • engage users you already have
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