Jason_Harding reports an issue where a global pinned topic banner persists after the post and thread are deleted, even in incognito mode. This occurs despite the post being removed, preventing the ability to unpin it. The issue appears to be a bug, as the banner remains visible until a new one is pinned. Jason_Harding notes this happened after a software update to version 3.1.0.beta4, following a 500 error issue. Canapin attempted to reproduce the problem but found the banner disappeared after page reload and did not appear for visitors or in other browsers. Jason_Harding confirms the issue persists and suspects a bug related to the update. Jason_Harding, Canapin
We were having a software issue on our forum and we had to do an update.
I created a thread and posted in it that full functionality has been restored.
I pinned that post globally so it would pop for everyone on the forum. I have now deleted the post and thread but the banner is still coming up when I visit the forum as an incognito user.
Because I have deleted the post and thread I cannot go back and “unpin” the post before I delete it.
I couldn’t reproduce the issue. When I delete the topic (pinned as a banner), the banner is still here but disappears after reloading the page.
It doesn’t appear as well as a visitor or with another browser.
that’s strange, I just tried it again and it does stick for me Until I pin a new one. we did do a software update to the version I mentioned above. Let me check what the previous version was.