Channel messages not found after message move to other channel

Contribute Bug

AI-generated summary

A user Don reports a bug where channel messages are not found after being moved to another channel, causing an empty channel view and an unread state error. The issue occurs when the user returns to the channel without reloading, but a simple reload resolves it. j.jaffeux initially couldn’t reproduce it, but Don confirms it persists. jancernik acknowledges the report and states the issue has been fixed with a code update. fixed

1

Hello,

Repro:

  1. With test user(TL1) open the channel. (just to be read)

    Screenshot 2023-06-15 at 18.42.54
    Screenshot 2023-06-15 at 18.42.541267×710 39.5 KB

  2. After you read it go to an other page or close this tab.

  3. Move these messages to an other channel with staff.

  4. Now back to user(TL1).
    Reload the page or open if you closed this tab before and try to open the Test1 channel. The channel seems empty and the following error appears. The unread state stuck. (The keyboard shortcut SHIFT + ESC can fix the channel.)

Screenshot 2023-06-15 at 19.12.05
Screenshot 2023-06-15 at 19.12.051263×707 32.8 KB

Screenshot 2023-06-15 at 19.15.53
Screenshot 2023-06-15 at 19.15.531069×277 13.5 KB

It seems when you not reload the page before open the channel the system message appears and a simple reload enough to solve the issue.

Screenshot 2023-06-15 at 19.24.38
Screenshot 2023-06-15 at 19.24.381266×706 37.6 KB

Thanks :slightly_smiling_face:

4 Likes
2

I have no repro of this, do you still have it @Don please?

3 Likes
3

Yeah it still happens to me. :confused: I sent you some screen records in private about this issue. Thanks :slightly_smiling_face:

3 Likes
5

Hey @Don! Thanks for the detailed report. This should be fixed now:
https://github.com/discourse/discourse/pull/22643

2 Likes
6

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