The discussion revolves around a feature request to make a topic a global banner for a set period when created in a specific category, particularly useful for critical announcements. jordan-violet explains the need for this functionality in their SaaS platform’s status page integration, where incident updates are posted in a Discourse category. Lilly suggests using the Discourse Automation plugin, but jordan-violet notes the current limitation that automation triggers are time-based, not topic creation-based. pfaffman proposes alternative solutions, such as making users watch the category for notifications or using automation to post updates to a hidden topic. jordan-violet adds that while notifications are set up, they also want the topic to be visible to non-logged-in users as a banner, highlighting the need for a feature that triggers automation on new topic creation in a category.
This would be great for communities that have very critical announcements that need to be seen by the entire community, regardless of where they find themselves.
We have an integration between our SaaS platform’s status page and a category in Discourse. When there’s an incident on the status page, a new topic is created in a category so our users can be notified, discuss the incident, etc.
It would be great when this topic is automatically created for it to be made visible globally for a period of time.
If you make everyone watch that category, they’ll get a notification when something is posted on that category.
Seems like an edge case. A plugin wouldn’t be hard to do.
Looks like automation has only Post created/edited, so you could post those updates to a (perhaps unlisted or unreadable) topic instead of, or in addition to the category.
A feature request for am automation trigger of new topic in category seems like it could be a reasonable request.
