MarcP is experiencing an issue with an old “chat” button visible in the admin area on the Plugin page, despite having uninstalled the chat plugin after it was migrated into core.
sam suggested checking if the issue persists in safe mode and rebuilding without unofficial plugins.
MarcP provided a list of installed plugins and reported that the issue remains in safe mode.
sam recommended rebuilding without unofficial plugins and then adding them back to identify the cause. MarcP agreed to try this approach.
MarcP later reported that, without unofficial plugins, they are seeing a different page on the “chat” tab, but are unsure where it is coming from.
I seem to have an old “chat” button visible in the admin area on the Plugin page. I already uninstalled the plugin after the chat feature was migrated into core.
How can we get rid of this button?
⚠️ Error loading route
Caused by plugin 'chat-c689f749bb8b9c28b199628b9e36019d51611795f0c1efcc629ebb518e3dd47e'
(this message is only shown to site administrators)
I haven’t rebuilt this for 2-3 weeks, but I have this issue for a much longer period already. I never bothered because it’s just an old link to where the chat settings were pre-core integration, nothing critical or anything that users would notice.
In safe mode the issue is “moved” to the red highlighted error. I do not think I ever had or have any plugin that adds a chat button there?
[PLUGIN chat-c689f749bb8b9c28b199628b9e36019d51611795f0c1efcc629ebb518e3dd47e] Error: Property set failed: object in path “custom_fields” could not be found.
Without the above not included in the build, I am getting this page on the “chat” tab, but I have no clue where it is coming from, I can add/remove several buttons by ticking/unticking the enable toggle for some plugins, but no of my official plugins actually add or remove this button.
I have another instance, where I don’t have the chat button in plugin config at all.