Users can initiate a chat with unprivileged users (TL0/1/2) despite not being able to see the chat option on their user cards. The initiated chat does not result in the unprivileged user receiving any notifications. Lilly and bartv were able to reproduce this behavior, and Lilly further discovered that it’s possible to create a group chat with users below TL-3. However, as bartv noted, the unprivileged users won’t receive anything. Firepup650 questioned whether the unprivileged users would receive the messages once they have the proper trust level, but this was not confirmed. This issue has since been fixed by joffreyjaffeux as mentioned by Lilly.
Hey!
We have enabled chat for TL3/4/Staff only. I don’t see the chat option on the user cards of TL0/1/2 users, but someone just pointed out that they CAN search for such users and apparently initiate a chat with them. We tested, and the other party doesn’t receive anything. Is this intentional, or a bug?
edit: I see now what is going on… yea I don’t think this is expected behavior.
Can you provide a screen recording of this? because I just tested this and I cannot reproduce. the Channels/DMs options with the “+” (what you are showing in your screenshot) should not even be appear in the sidebar (nor should the chat icon in the header bar) for users without appropriate trust level permissions for chat.
I think the problem is that users who are not allowed to chat still appear in search when you (as a user who is allowed to chat) start a new DM.
This is exactly what I tried to (and apparently failed 
) to describe.
aha - I see now. And yes I can reproduce this. Thanks for clarifying what the OP meant. 
I can even create a group chat with TL’s lower than TL-3 
Note that while you can start a chat, they won’t receive anything.
Do they not receive anything, or do they get it and are just unable to see it until they have the proper TL?
Ah, I didn’t test that. I just had a TL1 test user and they did not get any kind of notification.
This has since been fixed here by @j.jaffeux 
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