Users are experiencing an issue where reaction options are missing on posts in Discourse, showing only the Heart reaction, primarily affecting Firefox users. pmcpa reports the issue on Firefox 122.0.1 across multiple Discourse instances, while other browsers and devices work normally. The problem appears isolated to specific users on the same Firefox version, despite consistent account settings. Moin suggests checking the browser console, and Lilly suspects a Firefox extension, though private browsing does not resolve it. justanotherperson notes similar issues on iPad with Google app, but the reaction button later appeared. twofoursixeight recommends reporting to Firefox bug tracker. The issue resolves after updating Firefox to version 123.0 (64-bit), which pmcpa confirms fixes the problem for affected users, including one who had the issue for over a year.
We’ve encountered this before, but it is now starting to effect additional users with more recent updates.
Some users (All using FireFox Latest build 122.0.1 (64-bit)) have no reaction options on posts, only Heart. Hovering over a post Heart only shows the Alt Text.
This does not seem to be a Discourse plugin/install issue. Once a user is effected (I am on ONE PC (brand new out of the box)) it affects this user on ALL DISCOURSE instances.
Example:
This is a new out of the box Surface Pro, I have only Heart reactions on two separate self hosted installs (both updated last week), AND same here on meta, ONLY Heart.
I can open Chrome on the same pc and I have all reaction options.
I can open Firefox on a different pc and my Android phone and I have all reaction options.
This only seems to affect a very small subset of users, but myself and another user who did have access to all reactions have now seen the issue as of this week.
I know this is a needle in a haystack hunt, but thoughts?
Maybe it’s a problem with Firefox? Also, I don’t have the reaction button either, and I’m on an iPad with the Google app… Alternatively, it could be a trust level thing but that’s highly doubtful.
That’s my working theory, but considering it effects the same version of firefox differently across different machines under the same account, it’s a head scratcher
Maybe it’s something else. In my last post, I noted that I didn’’t have the reaction button either despite the fact I’m using Google. I’ll ask my friends there later.
