[Screenshot_20240320_000123_Chrome] When I opined the forum on my phone today,it reminded me that I needed to updated and I clicked on update,then it turned into this. What can I do to save my site.

Hi @wenqin :wave: Have you tried safe mode yet? can you login at http://yoursite.com/u/admin-login?

You’ll need to do a command line upgrade

Can you explain a little more clearly?I don’t know any code knowledge. I need to ask for help from my friends. I hope to confirm the steps as much as possible before contacting him.

yea safe-mode won’t work right now. like Jay said, need admin access to the command line to upgrade. do you know where the forum is hosted?

Someone needs to ssh to the server command line (or maybe get there from a dashboard) and cd /var/discourse ./launcher rebuild app

[mmexport1710896638643] ERROR: Kernel version 3.10.0-1160.102.1.el7.x86_64 not supported, please upgrade to at least 4.4.0

You probably need to move to a new vm with an up to date os, though you may be able to just upgrade the kernel. 3.11 was released a decade ago. What distribution are you running? What does cat /etc/issue Say?

‘Oops. The software powering this discussion…’ error after updating through UI

Product Support Self-hosting

HamMan2118 March 19, 2024, 4:27pm 4

Does the same also occur in Safe Mode, from the link @Lilly linked above?

Topic		Replies	Views
Kernel version upgrade required when manually updating discourse Self-hosting	35	4757	June 8, 2023
Discourse Upgrade Not Working Product Support	3	221	November 5, 2024
Upgrade link no longer works Self-hosting	7	1172	November 22, 2021
Ubuntu release upgrades Product Support	10	1141	October 6, 2022
Site down after UI update Self-hosting	7	545	May 18, 2024

‘Oops. The software powering this discussion…’ error after updating through UI

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