Skip tips option in user tip should not delete welcome message

AI-generated summary

Moin reported that using the “skip tips” option in user tips also deletes the welcome message, which they found unexpected and problematic. They emphasized that the welcome message is valuable and site-specific, and its deletion without warning leaves users unaware of what they missed. lindsey acknowledged the feedback and confirmed it was being reviewed. pmusaraj later confirmed the issue was fixed via a GitHub pull request https://github.com/discourse/discourse/pull/28265.

I signed up at try some days ago and used the skip tips option at the first tip that was shown to me.

This also immediately deleted the personal message I received. This is something I did not expect to happen, though it seems intentional.

In my opinion, the welcome message is more than a tip. Even if a user knows how Discourse works, I’d like them to receive it. Maybe the admin even personalized it. Most of the information is more site-specific than Discourse-specific. While you probably know about trust levels, it is still useful to take a look at the guidelines of this community.

When you had to disable the tips in your preferences, it was more likely you’d have taken a look at the message before disabling the tips and deleting the message. The new skip button offers this before you even had a chance to read the message.

As a user, it is difficult to recognize the connection between the disappearance of a personal message whose content you do not know and the deactivation of pop-up tips. There is no way to find out which message disappeared and no way to get it back. Even if you re-enable the user tips in your profile, you don’t receive a new message. The impression remains of having missed an important message.

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Hey @Moin — thanks for sharing this feedback with us! We’re taking a look at this to see about ensuring the message is not deleted when user tips are dismissed.

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@Moin sorry for the delay on this one, it is at last fixed via UX: Do not delete narrative bot PM when skipping user tips by pmusaraj · Pull Request #28265 · discourse/discourse · GitHub

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