We would like to add the plugin "discourse chat integration", but INCOMPATIBLE PLUGIN is returned

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The user pama attempted to install the discourse-chat-integration plugin on Discourse v3.3.0.beta1 but encountered an INCOMPATIBLE PLUGIN error, specifically a NoMethodError related to register_problem_check. The issue was resolved after upgrading to the latest version of Discourse, as suggested by Falco, referencing a fix in the plugin’s repository here. Another user, Hyan, confirmed the same error persists in v3.3.0.beta1, indicating compatibility issues with that version. pama initially reported the problem, and JammyDodger questioned the setup. Falco provided the solution, and pama confirmed it worked after the update.

1

We would like to add the plugin for Discourse Chat Integrations.
After adding to app.yml is returning INCOMPATIBLE PLUGIN. We are in version v3.3.0.beta1
Is there any place to check compatibility versions between Discourse and the plugins?

2

Is this a standard install? This doesn’t seem like a usual error.

3

Thanks for taking the time to answer.
We use an external DB, but I think the rest is standard. I re-run to further investigate the error and it is:

/var/www/discourse/plugins/discourse-chat-integration/plugin.rb:25:in `block in activate!': undefined method `register_problem_check' for #<Plugin::Instance:0x00007fd511555738 @directory_name="discourse-chat-integration", @path="/var/www/discourse/plugins/discourse-chat-integration/plugin.rb", @enabled_site_setting=:chat_integration_enabled, @initializers=[#<Proc:0x00007fd51169d1b8 /var/www/discourse/plugins/discourse-chat-integration/plugin.rb:20>], @extra_js_file_path="/var/www/discourse/app/assets/javascripts/plugins/discourse-chat-integration_extra.js", @metadata=#<Plugin::Metadata:0x00007fd512369338 @name="discourse-chat-integration", @about="Allows integration with several external chat system providers", @meta_topic_id=66522, @version="0.1", @url="https://github.com/discourse/discourse-chat-integration">, @assets=[["/var/www/discourse/plugins/discourse-chat-integration/assets/stylesheets/chat-integration.scss", nil, "discourse-chat-integration"]], @seed_data={}, @idx=0, @color_schemes=[], @javascripts=[], @locales=[], @service_workers=[], @styles=[], @asset_filters=[]> (NoMethodError)
4

Can you try again? There were changes related to this error last week

https://github.com/discourse/discourse-chat-integration/pull/193

5

Thank you! I installed latest version of Discourse, and now it works

6

May 15 - I still encountered exactly the same error with the version v3.3.0.beta1.