Image upload issues with certain devices / browsers

I can’t reproduce it here on an iPad 17.5.1 and Safari/Chrome, no matter how many times I try. However, I do have trouble uploading images on Robert’s forum and two other production instances I own (latest version, safe-mode enabled).

Unfortunately, I don’t have a Mac to see the browser console on iPad.
It’s unclear where the issue is.

  • It fails always with this message:
    Sorry, there was an error uploading [file name here]. Please try again
  • It can fail with a single image upload (not specific to bulk upload)
  • The same image upload can work sometimes, but it fails most of the time.
  • Same issue with Chrome (it doesn’t seem specific to the browser)
  • I can’t reproduce it on a local dev instance
  • Enabling composer_ios_media_optimisation_image_enabled makes the issue less frequent, but it still happens in bulk.

:thinking:

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