A user is struggling with a failed Discourse installation on an Ionos Ubuntu 22.04 VPS, experiencing issues with domain loading and SMTP via AWS SES. Initially, the site failed to load, but after resolving DNS and Let’s Encrypt rate limiting, the installation succeeded. However, SMTP authentication fails with a “534 invalid credentials” error. The user seeks help with configuring AWS SES SMTP settings and troubleshooting the nginx reload warning, which appears due to missing supervise/ok files. Community members suggest checking Cloudflare settings (recommend DNS-only), waiting for Let’s Encrypt rate limits to expire, or using alternative certificates. The user confirms the site is now running but wants to resolve the remaining SMTP and internal configuration issues. gbsky is actively troubleshooting and has already attempted multiple reinstalls and configurations.
new install on ionos ubuntu 22.04 vps keeps failing
first domain was loading up and smtp failed then even domain not even loading
like browser saying error page taking too long to respond
already installed in digitalocean perfectly and having backup now want to move just away from digitalocean or for ionos any specific methods
os ubunut 22.04 , even nginx status not working so weird
@ JammyDodger please help me buddy
You may need to provide more detail so people can better help you. How far did you get with the standard install instructions, and what issues did you encounter? Does nuking this one and starting fresh give you the same results?
What SMTP mail-sender are you using?
Probably a dns issue.
yes done around 10 times
using cloudflare also not an issue so far previously while on DO now just on ionos even then installed successfully changing ip in cloudflare and also got successfull installation 3-4 times but smtp alone killed now even installation complete done but even at browser level site not opening where and how to check log give me commands and even if you need anydesk will send details for this went faar to services like ploi.io cleavr etc because already my site was installed at do and running due to cost now moving to ionos thats where things broke
it seems dns and do issue might be will get back
can someone please send a simple full vps backup script to s3 from ionos vps and restoration command from storing that externally with rotational backup method for 3 days would be voila great and grateful to you guys
or recommend a server management service please
This site can’t be reached even after many so tired please help me guys dns is ok can anyone pm me for more help now have a clean install done still…
Then you’re likely rate limited by let’s encrypt.
If it’s not DNS-only, then it’s likely why you are not rate lmited by let’s encrypt.
Misconfigured SMTP will not cause the site not to load.
how to solve this limiting by letsencrypting
Set up Let’s Encrypt with multiple domains / redirects or wait a week.
will wait sir with patience and considering your time issues thanks
ses from aws
what should cloudflare ssl setting flexible or full or strict sir
Cloudflare should be DNS only.
i checked app logs command its show clearly on letsencrypt rate limiting and given me some time to try again will post back thanks sir
I have Ionos and Cloudflare and 22.04. Cloudflare can break the site. Try using DNS from the place you have your domain. I used GPT a lot during the install.
thanks scott really will reply back soon
If you just use Cloudflare DNS-only (not orange cloud) there is no problem with their DNS.
You can wait a week, use a different subdomain, or (much more complicated) add a second cert as in the link I posted earlier.