In a support discussion titled ‘Autoresponder (after 15 minutes) when someone joins my discourse,’ Jacob_Peebles asks if it’s possible to set up a personalized, system-sent email autoresponder triggered 15 minutes after user registration — sent from a real user, not a bot. Moin suggests customizing existing trust-level promotion messages (e.g., TL1 message sent ~10 mins after reading) or using the automation plugin, which can send delayed personal messages from a selected user upon group join — including trust_level_0, which all new users join. Moin notes that email delivery depends on the ‘default email messages level’ setting. NateDhaliwal, noting the chat tag, mentions that on AMC, a bot named Welcomebot sends welcome messages in the General chat channel, reportedly created by @SnakeByte. The discussion offers both built-in and plugin-based solutions for automated, delayed welcome messages, with options for email or chat delivery.
I’d like to know if there is anyway to setup an autoresponder/welcome message for newly registered users that would trigger…maybe 15 minutes after someone is registered.
This would be a custom message, and:
would come from a user, not a bot
would be emailed
would be sent as a system message
The idea is to have a nice customized, personalized message to greet new users and point them to some areas of interest to them.
I did to some searching around for this feature, and didn’t find anything exactly like it - so sorry if I missed a previous post that might cover this.
Customizing trust level promotion messages for new users is a great overview of the automated messages that are sent to users. Maybe customizing those already fulfills your needs, as the TL1 promotion message is sent after about 10 minutes of reading by default.
Otherwise, you can use the automation plugin. It offers a script to send a personal message, for example, when a user joins a group. After registration, every user is added to the trust_level_0 group. The script also allows you to select a sender and a delay.
Depending on how you configure the default email messages level, users will always receive an email when they receive a message. This would also affect the welcome message you send.
I see you’ve added the chat tag? On AMC, a bot called Welcomebot sends a message in the General chat channel to welcome that user.
IIRC @SnakeByte made the bot.