Hello, No doubt this is answered somewhere in this support area, but I cannot find. So apologies in advance. I am trying to find out how to configure discourse to: Send an email notification to a user when I reply to them in a topic. So more specifically this is a user who is replying to the main thread, and I am now replying to that users comment - I would like them to get notified via email. I reply to a topic and I @ mention a few users, I want them to be notified via email that I did that Looking forward to tips on how to make this happen! Jake

Thank you to @Lilly and @thoka for the help. It turned out things worked as they should, what was odd is the emails took a bit to trigger, maybe a few minutes.

Hm. This is normal discourse functionality. You do not have to do anything, to get it running. Keep in mind, that there is a time window between notifications and posting (which you can adjust as admin) and that users, who are online, will be not emailed, unless you configure it otherwise.

[image] Configuring whether previous replies are included in notification emails Using Discourse bookmark This is a guide for configuring whether previous replies are included in your notification emails. person_raising_hand Required user level: Users & Administrators When Discourse sends out email notifications, it can include a block of “Previous Replies”. [Previous Replies Example] Summary This guide will cover how to configure your email notification settings to include or exclude previous replies. Configuring email settings in user profile You can control whether previous… email notifications are at user email preferences my/preferences/emails [image]

If you want to you can change that with the email time window mins site setting

How to notify via email upon topic reply and @ mention

Product Support

Lilly (Lillian ) November 24, 2024, 6:12pm 3

email notifications are at user email preferences my/preferences/emails

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How to notify via email upon topic reply and @ mention

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