In a support discussion titled ‘How to notify via email upon topic reply and @ mention,’ Jacob_Peebles asked how to configure Discourse to send email notifications when replying to a user’s comment or @mentioning users. thoka clarified that this is standard functionality, noting that emails may be delayed by a configurable time window and that online users typically won’t receive emails unless settings are adjusted. Lilly provided a link to a guide on email notification settings and directed users to their email preferences page (my/preferences/emails), including a screenshot for reference. Jacob_Peebles confirmed the system worked as expected, though emails were delayed by a few minutes. Moin added that the delay can be adjusted via the ‘email time window mins’ site setting. The discussion highlights that no special configuration is needed for basic email notifications, but timing and user status (online/offline) affect delivery, and admins can customize behavior via site settings.
No doubt this is answered somewhere in this support area, but I cannot find. So apologies in advance.
I am trying to find out how to configure discourse to:
Send an email notification to a user when I reply to them in a topic. So more specifically this is a user who is replying to the main thread, and I am now replying to that users comment - I would like them to get notified via email.
I reply to a topic and I @ mention a few users, I want them to be notified via email that I did that
Looking forward to tips on how to make this happen!
Hm. This is normal discourse functionality. You do not have to do anything, to get it running.
Keep in mind, that there is a time window between notifications and posting (which you can adjust as admin) and that users, who are online, will be not emailed, unless you configure it otherwise.
Thank you to @Lilly and @thoka for the help. It turned out things worked as they should, what was odd is the emails took a bit to trigger, maybe a few minutes.
