Returning User Education?

AI-generated summary

In the discussion titled “Returning User Education?” under the Feature category, roarkely proposes introducing “Returning User” education blocks to re-engage users after periods of inactivity. Two scenarios are outlined: (1) users who haven’t visited or replied in X days could see a block on login, reinforcing community rules; and (2) users returning after enforced absence could receive guidance upon re-entry. riking confirms this functionality already exists via a redirect to /t/ on first visit after absence, with optional instructions displayed until dismissed. The system is designed to be non-intrusive unless users choose to engage with the content. The proposal seeks to enhance onboarding for returning members while preserving user autonomy.

The "New User’ education blocks are great! Could we also get “Returning User” education blocks? We’ve got two different ideas for how these could work:

Situation 1: User has been inactive in the community
If a user hasn’t visited the site or replied by email in X days, the block could be displayed to them on login. They could be used to re-enforce community rules after a period of absence.

Situation 2: User hasn’t visited after a set date
If a user hasn’t visited the site after a particular date, the block would be displayed at login. This could be used to let them know of changes to the community rules, kind of like a ‘terms of service’ change, but friendlier.

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This is done by default with the site redirecting to /top the first time you load the homepage after an absense.

Number 2 - displaying a notice to all users until dismissed - can be done with Topic Wrench → Pin Topic → Banner Topic :slight_smile:

You may want to include instructions on clicking the X when done, as otherwise they may be prone to leaving it there…

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