The “Support Us” banner is not updating to reflect the amount raised after a user subscribes, despite the subscriber being automatically added to the group. joshhabka reported this issue and provided screenshots of the settings and configuration. sam asked for clarification on the setup, and joshhabka confirmed that the issue persists even after a real subscription on a production account. tvavrda suggested testing with a Stripe account, but joshhabka confirmed that the issue remains. blake suggested checking the Discourse subscriptions campaign product Site Setting to ensure the product ID matches, which joshhabka did, resulting in the recent contributor showing, but the price and number of subscribers still not updating.
I added the subscriptions plugin a few days ago and someone subscribed but it does not reflect on the “Support Us” banner where it shows the amount raised. The person was automatically added to the group though
Steps to reproduce:
@blake any ideas here?
Just confirming this is using features directly built into discourse-subscription, can you expand on how you set this up.
Hey, I am using this plugin:
Here are screenshots of my settings and configuration:
The subscriber group adding functionality works but the progress bar does not update
Let me know if you need any additional information!
@tvavrda This is the bug report thread
I noticed it took a little while and it got updated. Test Stripe account. Yours never updates?
Correct, this was an actual subscription on a production account and the payout is already sent from Stripe. The bar still has not updated
For the “Discourse subscriptions campaign product” Site Setting does your id match the id in your product url?
To find the product id, go to your products page
Then click the edit button for your campaign product
and in the url of that page that will be the product id to add to that site setting.
It was a different product ID, I entered the proper one and the recent contributor shows but the price doesn’t update(or the number of subscribers)
