In the past week we have seen three Sidekiq instances on different forums being stuck. There was nothing special going on, it was just that Sidekiq was not processing any work and showing 5 of 5 jobs being processed. One interesting thing they all had in common was that there was one critical BotIn…

We have also been having hangs like this, and our host can’t figure out what is causing it.

[이미지] Richard - Communiteq: it was just that Sidekiq was not processing any work and showing 5 of 5 jobs being processed. Do you have a screenshot of what you are seeing in the dashboard? If you can, please try sending the Sidekiq process the TTIN signal and provide the backtrace here. …

Sorry, took a while before this happened again. [sidekiq-20250220] sidekiq-clean.txt (35.8 KB) Summary of the logs [default] Thread TID-1ow77 [default] /var/www/discourse/vendor/bundle/ruby/3.3.0/gems/sidekiq-6.5.12/lib/sidekiq/cli.rb:199:in `backtrace' -- [default] Thread TID-1o1jr [default]…

@tgxworld did you have a chance to look at the backtrace?

I have been having Sidekiq issues since a forum upgrade a month ago. What command do you use to restart Sidekiq? Just a sv restart sidekiq?

Sorry I have not had a chance to take a look yet. Will try and get to it sometime this week.

I’m seeing this in the past few days. Eventually all jobs stop running. Previously I rebooted, but is it safe to delete the critical queue? Is it a redis queue? I’m up-to-date at 3.5.0.beta1-dev. Just a wild guess, but sometimes when I’m chatting with the bot it stops responding so I refresh the p…

[이미지] Mark S: when I’m chatting with the bot it stops responding so I refresh the page or give up. Maybe those cases leave a job hanging? These jobs are asynchronous so they wouldn’t even know that you did that. It’s interesting to hear that you are having this on Jobs::BotInput as well. We’…

[이미지] Richard - Communiteq: We’re seeing this issue on only a small subset of all our servers (a few percent) and it seems to be the instances that use the narrative bot quite heavily. That’s not the case with our forum. AI is only visible to staff and I’ve confirmed no staffers are using it. …

BotInput is a job from the Discourse Narrative Bot (aka Discobot), not the AI bot.

Sidekiq이 멈춥니다 (BotInput 작업 때문인가요?)

지원

tgxworld (Alan Tan) 2월 18, 2025, 1:30오전 3

대시보드에서 확인되는 내용의 스크린샷이 있으신가요?

가능하시다면 Sidekiq 프로세스에 TTIN 신호를 보내고 여기서 백트레이스를 제공해 주세요.

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Sidekiq이 멈춥니다 (BotInput 작업 때문인가요?)

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