I found a couple of topics on the subject, but none are related to the problem I’m encountering. I want to grant admin access to a colleague, so I head over to users → x → grant admin. UI responds that the email is sent and I do expect it in my mail box as I’m the site admin. Alas no mail (also n…

What is the status of the email you see in admin/email/sent It should look something like this’ (Post ID: 8032) / 250 Ok 010d019599fbc428-94ef9ff4-c956-47d0-8d5a-e5f76f6517a8-000000 Also, what happens if you use the test email functionality, and send to mail-tester.com

That’s the point. There is no entry in the log. Sending a test mail works without issue.

The mail sent to mail-tester is getting a score of 10/10 …

[изображение] Francis Martens: How can I debug? Check the logs of your sending email provider. Yesterday, someone contacted me with a similar issue. The recipient’s email provider rejected the email, and this was recorded in the sending provider’s logs. [изображение] Francis Martens (Exa…

Check the logs of your sending email provider. There is no log because no mail is sent. Is the test email sent to the same email address? Yes - and well received.

I missed the part where the mail was literally not sent. Well, no clue then :pensive_face: Sorry!

If this is a one off thing, then I would just grant admin rights via CLI

I would just grant admin rights via CLI CLI - that is new to me. If you have any useful links how to get access to the cli and documentation on the subject - thanks for sharing. Independently from solving the immediate problem of granting the user admin access, I would like to understand how I c…

You can check out this: [изображение] What is the Rails command to create an admin user in Discourse? Support As told in this post, when I run this command to create an admin user on a new disco installation, thru rails console (without having to activate thru email, for …

Here you go [изображение] Create an admin account from the console Self-Hosting bookmark This guide provides instructions for creating an admin account or granting admin privileges using the console in a self-hosted Discourse installation. person_raising_hand Required us…

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francis_exalate (Francis Martens (Exalate)) 15.Март.2025 19:07:59 4

В этом и суть.
В логе нет записи.

Отправка тестового письма проходит без проблем.

Тема		Ответов	Просм.
Emails to confirm new admin not being sent Support	6	270	14.06.2025
Granting Admin access, emails never arrive Support	5	1122	26.06.2018
Why some kind of emails can't be receive, some can? Support	5	524	14.01.2021
Change admin email Support	10	443	19.01.2024
Unable to Grant Admin to user Support	4	113	21.06.2025

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