How to change this email

Product Support

AI-generated summary

In a support thread titled “How to change this email,” Picho_Pelis seeks help changing the SMTP domain email via the console while using Amazon SES. pfaffman advises editing DISCOURSE_SMTP_DOMAIN in app.yml or running discourse-setup, then rebuilding. Picho_Pelis asks what to set for the domain; pfaffman suggests using the Discourse hostname, noting it likely doesn’t matter unless known otherwise. After sending a test email that doesn’t arrive in Gmail, Picho_Pelis shares a screenshot showing the test was triggered but not received [7]. pfaffman recommends checking spam and AWS mail logs. Picho_Pelis reports nothing appears anywhere. pfaffman clarifies that if Discourse says “sent,” it likely reached AWS servers, and suggests checking Discourse email logs for remote server responses, pointing to the Troubleshoot email on a new Discourse install guide. Picho_Pelis then reveals the error: 554 Message rejected: Email address is not verified for pichoflow@gmail.com in region US-EAST-1. pfaffman concludes that the email address must be verified in AWS SES, along with other configurations, to resolve the issue.

1

How to change this email from the console

The image displays a settings page for configuring email delivery settings for email communication, including server details and options like open timeout and read timeout. (Subtitulado por IA)
The image displays a settings page for configuring email delivery settings for email communication, including server details and options like open timeout and read timeout. (Subtitulado por IA)1142×612 35.3 KB

3

It’s the DISCOURSE_SMTP_DOMAIN in your app.yml. You can edit that file or run discourse-setup and then rebuild or ./launcher destroy app;./launcher start app

4

I am currently using Amazon SES, I configured everything and it says domain discourse.example.com, what should I put there?

5

It probably doesn’t matter. If you don’t know that it does, then you shouldn’t worry about it.

You can put your discourse hostname.

6

Send the test email but it doesn’t arrive in the Gmail inbox.

7

This image shows a web interface for setting up server settings, including options for delivery method, address, port, domain, user name, and datetime settings, with a "Send test email" button shown being activated. (Subtitulado por IA)
This image shows a web interface for setting up server settings, including options for delivery method, address, port, domain, user name, and datetime settings, with a "Send test email" button shown being activated. (Subtitulado por IA)1083×495 29.6 KB

Look, the messages appear but they don’t arrive.

8

You’ll need to look in spam and look in your AWS mail logs.

9

Nothing, mate, nothing appears anywhere.

10

If it says “sent” then it almost certainly got handed to the AWS servers. If you don’t see it in the logs there, then you’re looking at the wrong logs. You can look in the email logs on Discourse and see the response from the remote server.

Did you look at Troubleshoot email on a new Discourse install?

11

554 Message rejected: Email address is not verified. The following identities failed the check in region US-EAST-1: Discourse pichoflow@gmail.com, pichoflow@gmail.com

12

So you need to verify your email address and probably a bunch of other stuff at AWS to make it work. Good luck!