You guys are bypassing users now. We can`t (and will not) know how a company assigns or classifies things. It is totally internal thing. All what we can do is guess if something is a bug, UX issue or something totally different. And moderators and staff do theirs magic after that, as is planned in very core of Discourse.
So is this topic actually for staff and power users, and we other mortals can stop follow this, or is someone really thinking that i.e. I, who can’t know differense between an image and an image depending is something happening in file or container level, has ability wonder what position inside CDCK will take care of an issue?
In more general level here is two aspects, at least (as everyone knows):
- categories aren’t logical boxes where are strict limits
- for which users are categorien made to, public or internal
I don’t know… I’ve followed policy where I use
- support if I don’t know if the issue is me,
- UX if I have feeling, that something is planned to work such way
- bug if something stopped work or breaks places totally
But I will never choose a category depending who in which position will try to take care of it. It is purely a managerial question.