Is it possible to bump topics only for certain groups/users, and not for normal users? E.g. to revisit old topics to close them or answer them.

No, it would get pretty complicated because the timeline of a topic would spit off into a fork for different subsets of users. There’s some similar discussion here concerning whispers and whether or not they bump topics… maybe the whisper bumping plugin suggested at the end could help? [صورة] Bump topics for whispers on staff topic lists Feature Showing/bumping topics when whispers happen in them would be pretty helpful for keeping track of whispered conversations as opposed to just using notifications.

Ah… that’s a pity then. Thanks for the linked topic; I’ll take a look.

[صورة] NateDhaliwal: E.g. to revisit old topics to close them or answer them. Can you share a bit more about your specific use case? And how are you currently attempting to solve your problem? I’m wondering if another possible option is to use automation to send a notification to the group via PM or a chat channel set up for that group, e.g. with a link to a /filter list, or a data explorer query that lists the topics that need attention.

Okay. So for example, if a feature has been implemented recently, but there were fearure requests for them long ago, I’d want to revisit those old feature requests to tell them that it’s solved (and close them).

هل يمكن ترقية المواضيع لمستخدمين/مجموعات معينة؟

دعم المنتج

NateDhaliwal (Nate Dhaliwal) 17 أغسطس 2025، 12:33ص 3

آه … هذا مؤسف إذن. شكراً على الموضوع المرتبط؛ سألقي نظرة عليه.

الموضوع		الردود	مرات العرض
Bump topics for whispers on staff topic lists Feature whispers	6	857	1 يوليو 2020
Revive a topic without replying? Product Support	7	849	1 يونيو 2023
Asking topic owners if they want their topic to be bumped Feature	0	699	4 فبراير 2019
Manual bump for staff Product Support	5	291	15 مايو 2025
Tracking topics created by member of group Product Support notifications	8	513	14 أبريل 2025

هل يمكن ترقية المواضيع لمستخدمين/مجموعات معينة؟

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