تتبع المواضيع التي أنشأها أعضاء المجموعة

[benjamincfarmer (Ben Farmer)]

I am interested in trying to automatically add new topics to a watch list when created by a user in a specific group. i.e. Customer/user starts topic and specific Sales/user gets announcement based on the group that the Customer/user is part of.

My forum is hosted by Discourse, so plugins are not really an option.

Any suggestions for this type of application?

[NateDhaliwal]

I believe this is what you are looking for:

Make members of a group watch a category by default

Pretty sure this is complete [image] Under group → manage → categories

Groups can set category and tag notification levels

A feature requested a few times over the years is to be able to set users’ category and tag notification levels based on the group they’re added to. We added this feature to our beta branch today. [2020-08-06_15-13] In the group management UI, there are two new sections: Categories and Tags. They work the same way as the existing user preferences. When a user is added to a group, their notification preferences will be updated. If the user already has a category/tag in their preferences, then…

[benjamincfarmer (Ben Farmer)]

I want an individual to track any topic, in any category, created by any individual in a specific group.

I was able to find a plugin, Discourse Tag by Group, but would need to petition the inclusion of this to the hosted forum repository.

[NateDhaliwal]

Sorry, I think I misread your question. AFAIK this isn’t possible in core yet, but I may be wrong.

[Heliosurge (Dan DeMontmorency)]

With being hosted by Discourse. You might be able to see if a custom automation script maybe as iirc Automation plugin I believe was merged with core.

Have you considered messaging support? Maybe see if you can perhaps sponsor a custom automation?

As with being hosted you only have access to plugins within your plan.

[tobiaseigen]

Can you tell us a little more about what you are trying to achieve?

Would it be enough for you to have your sales team monitor the group’s activity? That is a list of posts, in reverse order. Example: Discourse team - Discourse Meta

You could also use the “auto tag topic” automation, and set it up to add a specific tag to posts by members of a specific group. Then have your sales team watch that tag.

If you don’t want your members see the tag, you can put it in a tag group visible only to admins and moderators.

[benjamincfarmer (Ben Farmer)]

@tobiaseigen

…
You could also use the “auto tag topic” automation, and set it up to add a specific tag to posts by members of a specific group. Then have your sales team watch that tag.

If you don’t want your members see the tag, you can put it in a tag group visible only to admins and moderators.

This fits what I saw in the plugin Tag by Group. This is achievable via automation? Then I will dig into that. Thanks @tobiaseigen

My problem is that I’m new to trying to admin a forum and I’m trying to put up as many kiddie bumpers as possible to help drag my absolutely tech un-friendly team into using it. The more automatic the workflow, the better.

[benjamincfarmer (Ben Farmer)]

Thanks @Heliosurge, I always try to due diligence with the community before support.

The automation script Auto Tag Topic along with setting a “hidden” tag group, seems to be my solution.

[Heliosurge (Dan DeMontmorency)]

Yeah that was pretty cool learning about the autotag automation as it matches the plugin you linked.