Multiple email addresses for a group

AI-generated summary

The discussion revolves around adding support for multiple email addresses for a group in Discourse. carlokok initially requested the feature, noting that several email addresses like info@ and sales@ should be able to route to the same mailbox. zogstrip implemented the feature, allowing multiple addresses separated by a | (pipe) character. While the functionality works, DeanMarkTaylor and loren pointed out that the UI lacks clear indicators about this feature and the delimiter used. hellekin provided a detailed guide on how to set up multiple email addresses for a group, and rishabh added a tooltip to improve user clarity.

The incoming email field seems to be limited to a single address. Would it be possible to allow multiple here?

usecase: we have info@ sales@ and several others that all go to the same mailbox.

5 Likes

Seems logical, it is a question for @zogstrip.

Just added that feature :mailbox_with_mail:

https://github.com/discourse/discourse/commit/f7432d8ec91c3e0e2cf1fa2172a3139aa3840bb6

12 Likes

Mentioned in my reopen request, here for reference:

The UI is missing any kind of indicator that this functionality is available and what the delimiter is.

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Yeah, +1… I inspected the code to find the delimiter is a | (no spaces between the pipe)

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Still not documented but It works :+1:

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Just because I stumbled upon this topic and the documentation is missing, at least from here…

How to assign multiple email addresses to a group

You can add multiple email addresses to a single group by separating them with a |.

Browse to https://discourse.example/g/group-name/manage/interaction, and then in the Email field you can enter:

group-name@discourse.example|info@discourse.example

Then your group will be able to receive email from both group-name@discourse.example and info@discourse.example.

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I added a tooltip here that will appear for new and existing groups:

(It’s the same tooltip we show while editing Settings for a Category)

6 Likes

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