Users discuss the issue of Discourse sending email notifications to deleted users, particularly spammers, which can encourage repeat attempts. While the feature is required for compliance with the Digital Services Act, users like Richie and Moin seek a way to disable these emails. Moin notes that deleting a user via the admin profile instead of the review queue may avoid the email, though it involves extra steps. hugh confirms that Discourse is working on a feature to disable individual email templates, which will allow admins to stop such notifications. Canapin suggests silencing users as an alternative, but this also sends an email. The community acknowledges the legal requirement but desires more control over spammer communication.
No, it doesn’t. It also emails the user that their account was deleted. There is no difference between deleting with blocking and deleting without blocking.
I click on the avatar in the review queue, click on the name in the user card to open the profile, and use the delete button on the right.
The really annoying part is that you still have to reject the post in the review queue.
To help admins who would rather not have this happen, we’re busy working on a feature that will allow individual email templates to be disabled so they never send to anyone. This will be able to be done per email from the email templates page in the admin.
We’ll circle back to this topic once that feature has been completed and merged.
Does this also apply to the method described above by @Moin ?
I tested this with two tabs open, one with the flagged post in the Review Queue and another with the user profile.
Interestingly, when I clicked Delete on the right side of the profile it also immediately resolved the flag and there was no need to take further action in the Review Queue.
Our Discourse informing persistent trolls and spammers that we’ve just deleted their account simply instructs them to come right back and sign up again
The law / act you linked to does not apply to a lot of countries so being able to disable these emails in the future is excellent news, thank you
Alternatively, what about silencing them? They should have no posts and be (unless you changed the default settings) trust level 0, so their account will cause no harm. They won’t even appear in the user directory and will be purged periodically with the CleanUpInactiveUsers Sidekiq job (default value: 2 years).
Tho I guess that this automatic deletion will also send an email when it occurs then?
But I doubt spammers will use the same email address for 2 years…
