Currently you can allow chat for people in Trust Level 1 and above but there is no way to disallow chat for certain groups. If we have a troublemaker who we believe is sending chat messages to people and being disruptive, but we don’t mind them posting publicly, there is no way to disable chat for that user (without putting them on trust level 0 which causes other issues). Thanks.

I think currently the easiest solution is using Discourse Dynamic Groups to create a group of “chat allowed users” based on the trust level 1 group while excluding those you added to a “not allowed to chat” group. So the setting for who is allowed to chat (or use DMs) is no longer TL1 but the dynamic group of TL1 without bad actors.

I was thinking the same thing, but if @Shauny is enterprise, he won’t be able to use it (since it’s not #official). The more manual route would be to change chat from TL0 to another group that everyone automatically joins, and you can manually remove any bad actors.

[image] putty: but if @Shauny is enterprise, I checked that before I replied

Restrict chat for certain groups

Product Support

RGJ (Richard - Communiteq) December 4, 2025, 5:13pm 4

Shauny is on Communiteq hosting so he can use that plugin

Topic		Replies	Views
How I can disable chat for moderators? Product Support chat	2	184	March 10, 2026
Better Control Over Incoming Chats Feature chat	7	699	January 3, 2024
Can individual chat be disabled for certain users but not channels? Product Support chat	4	250	December 16, 2025
Is there an option to use Discourse Chat as a customer service type of chat? Product Support chat	6	888	January 23, 2024
Chat disabled for a user can't be enabled Product Support chat	3	212	October 24, 2024

Restrict chat for certain groups

Related topics