Since roughly the start of September 2026, our posts stopped being forwarded to Slack. The configuration was not changed at that time, and if I click the “Test” button, it creates the Slack message as intended. So the connection between Discourse and Slack is fine, it just does not create the messag…

We found the issue: The account the chat integrations plugin was using for viewing posts was accidentally deleted during a cleanup.

Just in case, could you double-check if your Slack integration is currently using Granular Scopes? [image] Set up Slack notifications using the discourse-chat-integration plugin Upgrading to ‘Granular Scopes’ If you set up your integration a while ago, you may need to upgrade to Slack’s “Granula…

Hm, I’m not sure, but probably. Would that matter though? The test button within the chat integrations settings sends a message to Slack, so I don’t think this issue is coming from the Slack angle.

Chat Integrations plugin doesn't react on new posts

Product Support

pedro (Pedro Maldonado) September 18, 2026, 10:13pm 2

Hey there,

Do you see any errors associated to the chat integration in the /logs page?

Topic		Replies	Views
Set up Slack notifications using the discourse-chat-integration plugin Integrations chat-integration , how-to	106	36273	June 1, 2026
Discourse-official-slack: no error message after failed post to slack Bug	3	2529	September 5, 2017
Slack to Discourse Product Support chat-integration	4	2700	March 16, 2021
Topics do not appear in the specified Slack channel Product Support chat-integration	8	4365	April 5, 2018
`/discourse post` command hangs on "Loading the transcript..." Product Support chat-integration	5	757	March 6, 2021

Chat Integrations plugin doesn't react on new posts

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