Hey, I’m seeing something odd with the data returned for our accounts lately and hoping one of you can shed light on it. The endpoint stats say user X has 3 topics and 2 replies (that’s what /u/X/summary.json and the admin user list return). But the profile shows way more. By my count in the Admin panel it’s 9 topics and about 10 real replies, once I leave out the pinned/unpinned entries. So roughly 19 posts versus 5 in the stats. The odd part is that the numbers that are counted look like only the latest activity. The 3 topics are the ones from Oct 22, and the 2 replies are the two newest. Everything from August through mid-October isn’t counted at all, or at least no other topics are reflected. It looks to me like the counters maybe got reset or rebuilt around Oct 21–22, but I can’t see why that would be the case. Could you help me with a few things? What might be the reason for that? Can we see if anything happen to the sandbox around then? A restore, an upgrade etc? Can that be triggered accidentally with any of the settings? Can we recalculate the stats for all users? What would be the most reliable way to keep track of total post count + replies? Thanks!

So the issue here was that topics created via the API were allowing arbitrary archetype values, and those topics were not being counted towards the user_stats values. We’ve hardened that bit so arbitrary archetype values are handled properly in code. Here’s the PR which addresses the issue: FIX: Reject unregistered topic archetypes (#45364) main ← fix/reject-unknown-topic-archetypes [image] keegangeorge 10:35PM - 29 Oct 26 UTC (UTC) +86 -0 Previously, `Guardian#can_change_archetype?` only special-cased the banner and p…rivate message archetypes, so any other string sent as `archetype` when creating or updating a topic was saved as-is. Topics with an unregistered archetype are silently left out of everything that filters on `regular` (user stats, the directory, reports, hot topics) and skip the category requirement. This change only allows archetypes registered through `Archetype.register`. Unknown values are ignored when creating a topic (it's created as `regular`, matching how a denied archetype is already handled), rejected when updating one, and `Topic` now validates the archetype whenever it changes.

Are these topics and replies in PMs or gated topics (e.g. #staff)?

[image] NateDhaliwal: Are these topics and replies in PMs or gated topics (e.g. #staff)? Neither of those is the case for us

Hey, can you refer me to someone who might be able to help, this is currently blocking us and I can’t seem to find an explanation ?

You are on a public forum. If someone wants to provide help for free they will. Or there is #marketplace Are you hosted?

Ask Discourse gave this explanation. I knew there was a way to regenerate user summaries. Not a fan of direct Ask Discourse copy-pastes, but since you wanted an answer… Recalculating User Activity and Summaries AI NateDhaliwal: How do I recalculate user activity and summaries? DiscourseHelper: Thinking The user is asking about how to recalculate user activity and summaries in Discourse. Let me search for this information. Searching Searching for: recalculate user activity and summaries The search results mention activity summary emails but don’t directly answer the question about how to recalculate user activity and summaries. This sounds like it could be about the admin site settings or rake tasks. Let me search more specifically for “recalculate” and also look at the user summaries page which is an admin feature. Searching Searching for: recalculate user summaries activity admin rake task Let me look at the “Configuring Activity Summary emails” documentation topic (36627) and also the “User Summary Stats Out of Sync” topic (166124) which seems more relevant to recalculating. Let me also search for the admin dashboard or site settings related to this. Reading Read: Configuring Activity Summary emails Searching Searching for: admin dashboard rebuild user summary stats recalculate update Let me look at some of the most relevant topics: “User Summary Stats Out of Sync”, “How to re-calculate the top users stats?”, “How to Reset Site Statistics or Recalculate?”, and “User stats wrong/not up to date”. These seem relevant. Let me also check the admin site settings for something like “top_recalculate” or similar. Reading Read: User Summary Stats Out of Sync Reading Read: How to re-calculate the top users stats? Let me also check the “User stats wrong/not up to date” topic and the “How to Reset Site Statistics or Recalculate?” topic for more comprehensive information about recalculating user activity and summaries. Reading Read: User stats wrong/not up to date Reading Read: How to Reset Site Statistics or Recalculate? Now let me also search for the specific site setting or admin option related to recalculating user activity. Let me also search for “top_recalculate” or “update_all_with_api_call” or something about admin site settings. Searching Searching for: recalculate user stats top users directory items update rake task users Now let me check if there’s a site setting related to recalculating user activity stats. Let me also look at the “Administrative bulk operations” topic which was referenced in the “How to Reset Site Statistics” topic. Searching Searching for: administrative bulk operations rake recalculate user stats Let me read the “Administrative Bulk Operations” topic which contains rake commands for bulk operations, including recalculating stats. Reading Read: Administrative Bulk Operations Now I have good information. The user is asking how to recalculate user activity and summaries. Based on what I’ve found: User stats (post counts, topic counts, etc.) are recalculated automatically once a day via a Sidekiq job. For manually triggering a recalculation, you can use the rake task rake users:recalculate_post_counts (from the “User Summary Stats Out of Sync” topic). For site statistics (admin panel), you can use rake destroy:stats to reset them, and they will recalculate. For directory items (the /users page), those are updated by a daily Sidekiq job.However, the user is asking this as an admin question. Let me note that: Hosted customers don’t have terminal access- The automatic recalculation happens daily via Sidekiq scheduled jobs Let me also check if there’s a site setting for this or an admin panel option. Let me search for the site settings related to this. Searching site settings Found 51 results for ‘recalculate,summary,activity,stats’ Let me search for the specific topic that might be relevant - about how to update user summaries and activities after actions that don’t automatically trigger updates. Let me look at the “Why are stats not updated in real time?” topic and the “Rebuild User Actions” topic. Reading Read: Rebuild User Actions Now I have enough information to provide a comprehensive answer. Let me also look at the site setting for top_topics and search for how the “recalculate” site setting works for admin dashboard purposes. But I think I’ve gathered enough to answer. Based on my research: Automatic recalculation: User activity stats and summaries are automatically recalculated once a day via scheduled Sidekiq jobs. You can find these at /sidekiq/scheduler by searching for “stats”. Manual recalculation (requires SSH access - self-hosted only): rake users:recalculate_post_counts - to fix user post/topic counts that are out of sync rake destroy:stats - to reset site statistics (admin panel stats) so they recalculate UserStat.update_stats in rails console - for individual user stats import:ensure_consistency - for post-import issues For hosted customers: They would need to contact support@discourse.org to have these rake tasks run, or simply wait for the daily automatic recalculation. Let me formulate the response. User activity stats and summaries in Discourse are recalculated automatically once a day via scheduled Sidekiq jobs. You can verify these jobs ran by visiting /sidekiq/scheduler (self-hosted) and searching for “stats” — you’ll see jobs like Jobs::DashboardStats, Jobs::AboutStats, and Jobs::CategoryStats. If stats appear out of sync and you need to trigger a manual recalculation: Self-hosted (SSH access required) Enter your container first (./launcher enter app), then: Recalculate user post/topic counts: rake users:recalculate_post_counts Reset site-wide statistics (admin panel / /about page — they’ll auto-recalculate after): rake destroy:stats For a single user’s stats (via rails c): UserStat.update_stats(user) After imports, run: rake import:ensure_consistency Hosted customers Since you don’t have terminal access, the automatic daily recalculation should handle this. If stats remain incorrect after a day, contact team@discourse.org and they can run these tasks for you. Note: The “Activity Summary” email (digest) is generated fresh at send time based on the user’s last visit, so it doesn’t need a separate recalculation. If a user isn’t receiving it, see Configuring Activity Summary emails for troubleshooting steps. Sources: User Summary Stats Out of Sync Administrative Bulk Operations User stats wrong/not up to date

[image] merefield: Are you hosted? Yes. I’ve reached out to them separately to handle the questions.

Post_created data not matching actual posts

Product Support

fzngagan (Faizaan Gagan) October 26, 2026, 2:50pm 12

Yes. I’ve reached out to them separately to handle the questions.

Topic		Replies	Views
Dashboard New Posts statistics broken Bug	30	1126	April 6, 2025
Provide topic count via Discourse AI tool API `discourse.getUser` function Feature ai	1	222	February 9, 2026
Are post read counts per user accurate? Product Support	20	5583	November 27, 2017
User stats wrong/not up to date Data & reporting	10	2837	December 12, 2019
User Summary Stats Out of Sync Product Support	2	643	October 3, 2020

Post_created data not matching actual posts

Related topics