I was suspended on a discourse hosted forum, and I was wondering if I would ever be able to earn the status back ever again? Obviously not now as I’m not trusted on the forum, but ever in the foreseeable future? Or is my account doomed to stay member forever?

You can now remove a user’s penalty history via their admin page. By doing it, the logs will be changed from “suspend user” to “suspend user (removed)”, etc, and that will allow them to reach TL3. You can do this for any user you’ve previously penalized and whom you’d like to reach TL3. https://github.com/discourse/discourse/commit/4195c7c9ea1117bef9c3362eb38d818f8303419e

I think in many cases, silencing (née blocking) would suffice for doing temporary timeouts instead of the more severe suspending. A problem being that silencing does not have a “for __ days” and requires a tad more effort to unsilence a member. If it could coded up I think a “silence expires after 100 days”, but “a suspension never expires” could work in terms of TL3 requirements.

[imagem] eviltrout: I would prefer to wait for a few examples of concrete cases. It’s wanted on our forum. The Lounge and TL3 in general has a social function, and there are people who have been suspended but who we don’t want to be forever excluded from it. Yes, and we’re about to do that actually, but it’s problematic. It would be great if there were some kind of setting.

[imagem] eviltrout: I would prefer to wait for a few examples of concrete cases. So this is the problem, right here. The team create a function with (undocumented?) implications assuming a particular behavior, in full knowledge of the consequences. Customers go ahead and use those features for purposes outside of the original scope because the consequences aren’t widely understood. There’s nothing wrong with suspension permanently blocking access to TL3 if the implications are communicated and accepted when suspension is meted out. Conversely, if it’s possible for moderators and administrators to suspend users not fully understanding the long-term fallout then we have a problem. [imagem] codinghorror: Do you have many TL3 users who have been suspended in the past? It’s very odd. Users don’t care about how many others are in the same boat, just that they’re in said boat. Over the past 17 years overseeing communities of all shapes and sizes, I’ve seen users suspended for a multitude of reasons that didn’t just fall into the neat box of bad behavior. We’ve had users request they be excluded so as to focus on their studies, users who have needed to be temporarily excluded due to a conflict, and more than one unfortunate case where an outburst warranted temporary suspension, but had mitigating circumstances. If it’s not made very clear that the suspension button will permanently limit the ability for that user to participate and grow into certain community features, then assuming a user should never become TL3 is problematic.

Do you think the issue could be resolved if instead of using “suspended_at” (any suspension ever) for TL3 requirements “suspended_till” (current or past suspensions) was used?

Could this be togglable? I have suspended users for one/two days because they would not drop an issue after being asked (usually arguing about who broke the rules), and suspended at least one user (multiple times) for bumping a ton of old threads. It seems egregious that a single one day suspension prevents a user from ever being TL3. It’s either that, or it removes suspensions as one of the tools of my belt to get users to stop doing things that make the forum annoying for other users, while not actually being bad.

I’m interested to know why you Suspended them instead of Silencing them? Silencing puts them in “read only” mode which seems would be enough to temporarily stop them from causing trouble and I’m not seeing why preventing them from logging in would be needed.

IIRC it was just because SOP: Give a general warning to stop doing things. Give a specific warning, telling them they will be suspended if they don’t stop it. Suspend them if they don’t stop it. Say “I will silence you” sounds either a) silly, or b) a whole more more threatening than I want. Also, the point is to tell them to drop it and not obsess over it. Suspending them is the equivalent of throwing them out and saying “come back when you cool down” while silencing is the equivalent of saying “yea, keep brooding on this stupid beef and start kicking at it as soon as you can again.” Also, it doesn’t matter because silencing does the same thing w/r/t TL3 (not that I knew it when I suspended them because the behavior was changed on me).

[imagem] RE_Towers: Say “I will silence you” sounds either a) silly, or b) a whole more more threatening than I want. Also, the point is to tell them to drop it and not obsess over it. Suspending them is the equivalent of throwing them out and saying “come back when you cool down” while silencing is the equivalent of saying “yea, keep brooding on this stupid beef and start kicking at it as soon as you can again.” I don’t actually agree with your semantics here, which implies that this could be resolved with education. That said, you’re correct about silencing having the same effect. I think we should consider making silencing a different case so that CMs can time someone out without a long term penalty.

[imagem] HAWK: That said, you’re correct about silencing having the same effect. I think we should consider making silencing a different case so that CMs can time someone out without a long term penalty. Okay, but that still doesn’t address the problem that users who have been suspended for minor reasons are now permanently barred from reaching TL3.

I think there has been significant enough disagreement on this option to justify adding a setting. I plan on adding one this week: penalized users barred tl3 or similar, default true.

Can you earn regular status back after suspension?

Product Support

codinghorror (Jeff Atwood) 21 Maio , 2018 19:04 36

Making this a user level setting isn’t warranted and increases complexity. A simple global toggle is better.

Tópico		Respostas	Vistas
Trust level 3 promotion after suspension Product Support	1	474	8 Março , 2019
New requirements for trust level 3? Product Support	11	2100	11 Junho , 2018
Consequences of warnings, Silencing, and Suspensions Product Support moderation	3	940	22 Outubro , 2023
Trust level freeze Feature	14	2930	30 Janeiro , 2022
Change 6 month silence time for TL3 Product Support	2	447	28 Fevereiro , 2023

Can you earn regular status back after suspension?

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